7h777 Privacy Policy
Read this policy to understand how your personal information is collected, stored, and protected — then play with peace of mind.
Introduction & Scope
7h777 ("we", "us", "platform") is a trusted online betting and casino platform operating for players in Bangladesh. When you open an account, log in, or use any service on 7h777, you are considered to have accepted the terms of this privacy policy.
In this policy we clearly explain what types of information we collect, why we collect it, how it is used, and what steps we take to protect your information. We believe that transparency and honesty are the foundation of a long-term, trustworthy relationship.
This privacy policy may be updated from time to time. In the event of any significant change, we will notify you at your registered email address or through the platform. The latest effective version of the policy will always be available on this page.
Information We Collect
7h777 collects only the information that is necessary to provide our services. Details are described below.
Identity Information
Information you provide when registering an account:
- Full name and date of birth
- Email address
- Mobile phone number
- Residential address
- Copy of national ID or passport (for KYC verification)
Financial Information
Payment-related information required to process transactions:
- bKash / Nagad / Rocket / Upay number
- Bank account details
- Deposit and withdrawal history
- Transaction dates and amounts
Usage Information
Information collected automatically while you use the platform:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent
- Game play history and betting patterns
Communication Information
Information collected through your communications with us:
- Live chat conversations
- Email correspondence
- Support tickets and complaints
- Survey or feedback form responses
Purpose of Data Use
7h777 uses your personal information only for legitimate and necessary purposes. These are specifically outlined below:
a) Account Management
We require identity information to create, verify, and smoothly manage your account. Confirming identity through the KYC (Know Your Customer) process is essential for fair play and account security.
b) Transaction Processing
Financial information is used to accurately carry out deposit and withdrawal requests. We take the necessary precautions to ensure secure transactions via bKash, Nagad, Rocket, Upay, and bank transfer.
c) Customer Support
Contact information is used to quickly resolve any issues or questions you may have. Our 24/7 live chat and email support team is able to assist in Bengali.
d) Fraud Prevention and Security
Usage information is analyzed to detect and prevent illegal activities, money laundering, and fraudulent transactions. This helps maintain a safe environment for all users.
e) Ensuring Responsible Gaming
Gaming patterns are monitored to identify potentially problematic behavior. Where necessary, the relevant player is connected to support and resources.
f) Service Improvement
We analyze aggregated and anonymous statistics to improve the user experience and add new games and features.
Sharing Information with Third Parties
7h777 never sells your personal information or discloses it to advertisers. However, in the limited circumstances below, necessary information may be shared with specific third parties:
Payment Processors
Your financial information is shared with payment gateway service providers to complete transactions. These providers follow strict security standards and may use the information only for processing transactions.
Game Software Providers
Our platform uses software from various game providers including Pragmatic Play, Evolution Gaming, and Spribe. Limited usage data may be shared with these providers to ensure fair play and for technical support.
Legal Reasons
We may be required to provide necessary information in response to court orders, legal obligations, or valid requests from investigating authorities. In such cases we will provide the minimum amount of information required and will endeavor to notify you where applicable.
Service Providers
The assistance of certain trusted service providers is used for technical infrastructure, cloud storage, and analytics services. These providers are bound by confidentiality agreements with us and may use the information received only for the specified purpose.
Cookies and Tracking Technology
The 7h777 website uses cookies and similar technologies that improve your browsing experience and keep the platform functioning properly.
Essential Cookies
These cookies are essential for maintaining login sessions, security verification, and core platform functionality. Without them, the site will not work properly.
Functional Cookies
These cookies are used to remember your preferred language, time zone, and other settings. Displaying the time according to Bangladesh Standard Time (BST, UTC+6) is one example of how these cookies are used.
Analytical Cookies
These cookies collect anonymous statistics to help us understand how users are using the platform. This information is used to improve service quality — no personal identity is revealed.
You can control cookies by changing your browser settings. Keep in mind, however, that disabling essential cookies may cause some features of the platform to not work properly.
Data Security Measures
7h777 gives the highest priority to the security of your information. We have implemented the following technical and organizational measures:
SSL Encryption
All data exchanged between your browser and our servers is secured by TLS/SSL encryption. Third parties cannot read the data in any way during transmission.
Secure Storage
All personal information is stored in encrypted databases. Server access is restricted to authorized personnel only and every access is logged.
Regular Security Testing
Our systems undergo regular security audits and vulnerability assessments. A dedicated team is on hand to take swift action in the event of any security incident.
KYC Verification
Confirming the identity of the account holder prevents unauthorized access and identity theft. The KYC process helps protect all players.
Data Minimization
We collect only the information that is necessary for a specific purpose. We strictly follow a policy of not collecting unnecessary personal information.
Staff Training
All our staff receive regular training on personal data protection and sign a confidentiality agreement.
Data Retention Period
7h777 retains your personal information only for as long as necessary.
- Active accounts: All information is retained for as long as your account remains active.
- Closed or inactive accounts: Even after an account is closed, certain information may need to be kept for a defined period due to legal and regulatory obligations.
- Financial transaction records: Financial transaction information is retained for an extended period as it is used in legal dispute resolution and anti-money laundering processes.
- Analytical data: Anonymous statistical data may be retained indefinitely as it contains no personal identity.
At the end of the defined period, information is securely deleted or anonymized in a way that no individual can be identified from it.
Your Rights
You have the following rights regarding your personal information. To exercise these rights, please contact our support team.
Right to Access
You can request at any time to know what information we hold about you. We will provide a summary of that information within a reasonable time.
Right to Rectification
If any of your information is incorrect, you can request a correction. Most information can be easily updated through account settings or via the support team.
Right to Erasure
In certain circumstances you can request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.
Right to Object to Processing
You may object to the use of your information for marketing or analytical purposes. Once we receive your objection, we will stop the relevant processing.
Protection of Minors
7h777 is operated for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
Age verification is a mandatory step in the registration process. If it comes to our attention that a minor has provided information, that information will be deleted immediately and the relevant account will be closed.
If you become aware that a minor has registered on our platform, please let us know at [email protected].
Changes to the Policy
This privacy policy may be reviewed and updated periodically. For minor changes, a notice will be given through the platform. For significant changes, we will notify you directly at your registered email.
If you continue to use the platform after a change, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.
For any questions or comments about this privacy policy, please contact our support team. Our team is ready to assist in both Bengali and English.
Have a Privacy Question?
Our support team is available 24 hours a day, 7 days a week to serve you. Assistance is available in Bengali.